How we can help

• We run a Self-Help Group online twice a week.
• We have a confidential Helpline (01494 793223) that you can phone at any time.
• If you are not comfortable talking to someone, we also offer a help and support service via email: support@eatingdisorderssupport.co.uk
• All our volunteers are trained and experienced in supporting individuals with an eating disorder
• It can be helpful to share anxieties with a calm, friendly, non-judgmental independent person
• We have information on what help is available to people with eating disorders
• We have a selection of books for loan, and leaflets on various aspects of eating disorders
• We can provide information packs, displays and give talks about eating disorders to schools or other organisations
• We have details of counsellors who may be able to help
• We are here to help sufferers and those who care for them – their family, friends, partner

Confidentiality within EDS

EDS offers a private and confidential service to you on our phone and email helplines and in our self-help group.

However, there are a few specific exceptional cases when we have a duty of care to break confidentiality, for example:

• when the person contacting EDS is at risk of serious harm, either  from themselves or others
• if a child or vulnerable adult is at risk of serious harm/abuse.

We would always try and seek your consent first, wherever possible, and we would only share the relevant safeguarding information with the most appropriate professional.  

If you have any questions about our confidentiality policy, please just ask us.